I was trying to update my Lg esteem from metro pcs. I followed the download and instructions from LG Esteem Update - 03/07/2012 - Official LG Phone Forum. The program finished analysis and download. When it got to update, at 7%, my lg esteem screen timed out and then this appear on the screen "Download is in progress. Do not disconnect cable." Afterwards i waited for more than 30 miuntes and the program stayed at 7% of updating. Then i decided to disconnect the cable and the phone remain in the "Download is in progress. Do not disconnect cable." screen. Even when i take out the battery and place it back in, the same screen appears. I try using the Lg mobile support tool again, but it stop at 40% on analysis. Can someone help me save my phone!