I returned my Droid to Verizon today. I just can't have a device that is so difficult to work with Exchange and/or Outlook. Google will never be a significant player in the small business market until they fix their sync software. I don't want to buy 3rd party apps and I don't want my information on Google. For them to advertise that this is possible and even easily done is just ridiculous. They lost $1000 on me today since we were going to buy these for all of our employees. There were 3 other people in the store with the exact same thing - all small business owners running exchange -- all exchanging their phones -- all who would have been multiple purchasers as they have employees -- all wasted many, many, many hours (over 40 for me not including my IT bill which will be hefty I'm sure) trying to get this working. It's a shame. Shame on Google.