I took my Droid back.


Last Updated: 2012-01-11 17:49:47
  1. ratchetjaw

    ratchetjaw Well-Known Member


    Bye Bye puddin :rolleyes:

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  2. Puddinhead

    Puddinhead Active Member

    Thanks. But that's way over my head. I'm your typical non-IT user. I know very little about this thing. I'm the person who wants to buy something, follow the instructions, and then have it work. I just admittedly don't have the knowledge to be conjuring up my own solutions and implementing them when configuration fails. And that's my major beef with this product I guess. It's a beef, in part, at their refusal to cater to the ill informed... which is definitely me.

    I've already ordered the Touch Pro 2. It has a cable. You hook it up and hit sync. That's what I'm used to with palm. It still beats payphones and returning to the office to check email I guess.

    Thanks for everyone's input. It's extremely kind of all of you to attempt to help. I hope others who have issues find their solution.
  3. sublimnl

    sublimnl Well-Known Member

    I just wanna clear something up here. Verizon does NOT NOT NOT NOT NOT NOT NOT NOT charge extra for Exchange REGARDLESS of whether or not you are a business account. I'm sick of seeing this misinformation spread around this form.

    Here is the deal -- if you have a smartphone that supports Exchange ActiveSync (which the Droid does -- albeit a partial implementation for now) then this will work with the $30 unlimited data plan. You do NOT need to pay for ANYTHING else...PERIOD. Verizon has nothing to do with Exchange support other than providing you with a connection to the internet. ActiveSync runs on ports 80 and 443, which is what HTTP and HTTPS run on - so Verizon has no way of blocking all of the Exchange servers out there specifically without some signifcant work on their back end. If they did this then it would be a HUGE fiasco and people would be all over them for it. Just like Comcast got in hot water for throttling p2p protocols. Its called net neutrality and in a nutshell means that if you are supplying a connection to the internet that you have to treat all traffic the same. Your problem with Exchange may have been that your Exchange server requires features that the ActiveSync implementation on the Droid does not currently support.

    If you have a BLACKBERRY and want to connect to your company's Blackberry Enterprise Server (BES), then you have to pay for an unlimited data plan and then you have to pay MORE on top of that each month to have your account provisioned for BES access. This is due to the fact that the entire Blackberry infrastructure requires additional hardware on Verizon's and RIM's backends that you are paying to use.

    If you have a Blackberry and only want to use Blackberry Internet Service (no Calendar or Contacts sync -- just e-mail) then you just pay for the unlimited data plan. No further costs necessary.

    I think a lot of people are under the false impression that all corporate or Exchange accounts require an additional fee because they have always associated Corporations with Blackberries and Blackberries with Exchange. BUT, in reality, while all BES users are corporate, not all corporate users are on BES.

    Hopefully this rant educates a couple of people so that we can put this issue to bed.
  4. Mapex

    Mapex Active Member

    Didn't Lockheed Martin have a security breach recently? It's probably a good thing your university's security is not at their level :D
  5. jazzmandar

    jazzmandar New Member

    If you have a BLACKBERRY and want to connect to your company's Blackberry Enterprise Server (BES), then you have to pay for an unlimited data plan and then you have to pay MORE on top of that each month to have your account provisioned for BES access. This is due to the fact that the entire Blackberry infrastructure requires additional hardware on Verizon's and RIM's backends that you are paying to use.

    Agreed.... Amen..... and good night.
  6. Puddinhead

    Puddinhead Active Member

    After massive amounts of research, I believe Sublim is correct.

    Ocean: I need my contacts. I don't use my calendar. And I guess therein lies part of the crux of the problem... everyone has different needs and obviously no one product will please us all. The Droid is great. No doubt. I just need what I need, and my experience has been unfortunately different from the others here. It could be operator error as well... undoubtedly that is possible if not likely.
  7. oceanlight

    oceanlight Well-Known Member

    well, i'd be happy to test out the contact-sync for you. i'm pretty sure it would work since everything else works. but i think it's moot at this point since you already returned it, right?
  8. lemodular

    lemodular Well-Known Member

    It took me two tries and 5 minutes to set up my exchange account. It took a minute or two (or more) to sync everything. I have all my contacts, calendar and can send and receive emails. It syncs fine, as a matter of fact, I get a ding on my phone before it shows up on my outlook.

    I know that doesn't help you, but I just wanted to chime in to defend the Droid/MSExchange issues. My server is running 2003 btw.
  9. crosschecking

    crosschecking Well-Known Member

    For my part, I am connected via Activesynch. I gave mine to my IT guy and he came back with it literally in a few minutes and calendar, contacts and email were all working just fine.

    A day or two later, I wanted some additional functions of Touchdown so I bought it and set it up myself in less than 3 minutes. Again, calendar, contacts and email work just fine. I was shocked at how easy it was.

    Mine was sooo easy but I think maybe that depends on the individual server. I believe that in most (but not all cases) if your colleagues are using iPhones than the Droid should work OK. YMMV.
  10. billd

    billd Well-Known Member

    I'm so glad that I don't use Exchange.
  11. Sitting Duck

    Sitting Duck Well-Known Member

    My Exchange set up literally took 5 minutes. Did it sitting in the parking lot outside the Verizon store. By the time I got back to the office I had my 1500 plus contacts, calendar and email. Has been working flawlessly.

    @the Touch Pro 2 buyer, Google Touch Pro 2 stuck in 1x before you buy.
  12. oceanlight

    oceanlight Well-Known Member

    i'm told exchange servers are crazy complicated. even some seasoned pro network-admins don't know all the ins and outs of all the settings.

    but i also think that there is something going on with android's native corporate email app. there's been widespread problems. i bet they'll fix it up in an update though.
  13. Nidisa

    Nidisa Well-Known Member

    Data Center Outsourcing-ANS Online Co-Location Server Hosting

    This is the home page for the company that hosts my corp email. Notice, that I can connect to it via Microsoft Outlook Web.

    I called the IT people to ask how I could set up to push my corp mail to my Droid. They told me that I might be able to set it up as a POP3 account, and gave me the incoming and outgoing server names.

    I have tried for hours to get this thing to work. I can get the incoming server to "go through" but the outgoing says that it cannot connect.

    The IT people know nothing about Droid or Motorola and are not interested in being educated.

    So I turn to you all, the holders of the real knowledge, to help me figure out if I can in fact get this thing working so that I receive my corp email on my Droid, WITHOUT paying an extra monthly fee.

    Thank you so much :)
  14. QrafTee

    QrafTee Well-Known Member

    That is a shame... Well, bye.
  15. droidism

    droidism Well-Known Member

    Hey man if it didn't work for you, understandable. I hope you find a phone that suit your needs. If you change your mind we'll be here.
  16. greenrolaids

    greenrolaids Well-Known Member

    Id put money on it, that your "IT" guy is not savy enough.

    Our office of 15 is running 9 droids and 6 blackberries..

    Exchange is working great.
  17. bdal1

    bdal1 Well-Known Member

    Why would you ever be an "early adopter"?
    Neither android nor iPhone do email as well as blackberry.
    Give android a few months and check back. Android is the future of pocket email.
  18. MicroNix

    MicroNix Well-Known Member

    Our Corporate mobility guy received a Droid to test and had Exchange setup on it in 5 mins with Exchange 2003. Ran fine but there is no remote wipe yet so it won't fly in our environment. As far as receiving email and everything, it worked just fine.
  19. navyasw02

    navyasw02 Member

    Works fine for me, did your IT guy enable auto sync on your account?
  20. mobile1

    mobile1 Well-Known Member

    I am in IT running Exchange Server 2003 and it took zero special configurations or extra services ($$$) from Verizon to make it work on Droid (or iPhone/iPod touch/Blackberry). I get my calendar, email, and contacts...

    (My server sites behind a Cisco ASA firewall and a transparent filtering bridge too.)
  21. Bufalo

    Bufalo Member

    The native Email app would sync my contacts and calendar, but wouldn't pull down any email from my corp Exchange server. Dl'd TouchDown Exchange client and things have been perfect ever since. TD is a great mobile experience for using my corp email from anywhere.
  22. oceanlight

    oceanlight Well-Known Member

    i wish everyone would just skip to this step. but then we'd lose half our threads i guess. ;)
  23. Bufalo

    Bufalo Member

    Would be no fun if everyone just did what worked... :D
  24. wsbsteven

    wsbsteven Well-Known Member

    After reading everything, it's looking like your IT guy failed. I echo the sentiment of not being an early adopter on new technology if you have mission critical needs (which to you, your contacts is mission critical). Exchange is something that will expose a poor IT person and have no mercy on them.
  25. MileHighAko

    MileHighAko Member

    Sorry to hear you're un happy. Sounds like you are new to Android. My company has a very strict ActiveSync policy, and Touchdown works like a charm, and has for the past year on my G1, and now on my Droid.

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