Idiot needs help setting up his wowway email


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  1. Pentegarn

    Pentegarn New Member This Topic's Starter

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    Hi. I am sure this has been asked before, but I can't seem to find it anywhere using the search tool

    I have tried searching for this and can't seem to get an answer. I am trying to set up my droid to get email from my wowway.com account. But I can't get it past the "checking incoming server settings" screen. It repeatedly gives the message, "Unable to open connection to server. I have tried the few things I could find on google but nothing is working. Any help resolving this would be appreciated.

    Thanking you all in advance,

    Tim
     

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  2. IOWA

    IOWA Mr. Logic Pants Moderator

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    Do you have the proper settings, are you using IMAP, POP3? details!
     
  3. Brinkley1988

    Brinkley1988 Well-Known Member

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    You need to set the IMAP/POP3 server, that would be supplied by the email supplier.
     
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  4. Pentegarn

    Pentegarn New Member This Topic's Starter

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  5. IOWA

    IOWA Mr. Logic Pants Moderator

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    Do you know if it requires some sort of encryption key?

    Tapatalk. Samsung Moment. Yep.
     
  6. Pentegarn

    Pentegarn New Member This Topic's Starter

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    I didn't see anything asking for an encryption key
     
  7. takeshi

    takeshi Well-Known Member

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    They don't cover it in their reference guide http://content.wowway.com/Documents/WOWWAY/PDFs/HSD/InternetReferenceGuide.pdf but it's very common for ISP's to either require login to use their SMTP servers when not on their network or to simply not even allow use of their SMTP servers while not connected through them (as antispam measures). I'd suggest calling their support line to verify. Or Google wowway and SMTP.
     

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