Im glad i bought the insurance......


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  1. danlaw777

    danlaw777 Well-Known Member This Topic's Starter

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    so here i was, running around the house all dressed up going to the wake of a friends father. Driving mach speed getting there with plenty of time left over (about 730pm monday night) i get out of my truck, DX in hand, put on my suit coat, and then, in SUPER SLOW motion...there falls my droid......WHAM!!!! face down on the asphalt....







    i turn it over, and sure enough, shatterd screen.... F*&%!!!!!!!

    called verizon at 9 pm, droid will be here TODAY!!!!

    btw, the dx still works!!
     

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  2. Roze

    Roze Hiding behind a mystery VIP Member

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    Ouch about the busted screen...but good thing you got insurance!!! :D That's some quick service from Verizon that you'd get your new DX today.
     
  3. eraursls1984

    eraursls1984 Well-Known Member

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    If your not having to wait then its a refurbished or certified used DX. If you haven't had it long I would call them back and tell them you want a new one.
     
  4. binary visions

    binary visions Well-Known Member

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    It's an insurance claim. They don't have to send you a new one, it's right in the contract.
     
  5. eraursls1984

    eraursls1984 Well-Known Member

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    I thought they did for the first momth, guess that's only manufacture defects.
     
  6. danlaw777

    danlaw777 Well-Known Member This Topic's Starter

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    way past the 1st month now.....and its all good....but now the 30 days starts again
     
  7. kheovnien

    kheovnien Well-Known Member

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    i'm curious to know the quality of the replacement. does it have any scratches or blemishes? please let us know (or at least me). thanks
     
  8. Hrethgir

    Hrethgir Well-Known Member

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    I've purchased many refurb electronics from many companies (DeLorme Earthmate PN20, Microsoft Zune 30 (two of these), SanDisk Sansa 2GB...), and I've never gotten one that looked like it was anything but new. I'll bet a dollar that when he gets his refurb DX, he won't be able to tell it's not new. The best things about refurbs to me: whatever problems they had are already fixed, and you are basically getting a brand-new unit with a full warrenty for a discounted price! I <3 refurbs!
     
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  9. nj02vette

    nj02vette Well-Known Member

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    Yes, only manufacture defects, and even then it's debatable. But when it's an insurance claim, they can give you whatever is available.

    Don't think that's the case. You may have updated 30days for manufacturer defects, but that's it.
     
  10. eraursls1984

    eraursls1984 Well-Known Member

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    I think most companys replace the cases on refurbs
     
  11. Cheeba

    Cheeba Member

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    I wouldn't be too concerned, I had to have my X replaced & went to the verizon store. The replacement I received was much better than my original (booted faster, buttons less jiggly, screen looked better).

    I'm sure it wasn't new since it did not come with the battery cover or memory. Maybe the returns go through additional QC?

    I just like my replacement much better than my original.
     
  12. danlaw777

    danlaw777 Well-Known Member This Topic's Starter

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    the 1 that i shatteres was actually a "certified like new" or whatever verizon calls it.

    the shutter got stuck closed and i was on the 30th day of the manuafactures warranty. but since i got it at bestbuy for their promotion...i had to settle for this 1.

    i'll tell you this, the replacement was much better, faster, and it didnt seem to eat the battery as much.

    this 1 however i will be getting a NEW battery, or replacement, whichever.either way, i am going to charge it up, use the hell out of it, then see how it compares to the 1 i have to see which 1 i am going to keep.


    any suggestions as to how i do that tho?
     
  13. Legacystar

    Legacystar Well-Known Member

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    i had 2 replacement droid 1's and you would never know they weren't new
     
  14. DrSarcasmo

    DrSarcasmo Member

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    I loves me a refurb! That means they have been through a torture test and survived. I'm still running a refurbed 21 year old Amiga monitor daily as our back-up TV in the dining room. It even survived falling off my desk and dangling by it's cables during the 1994 Northridge earthquake! I would rather have a refurb than a new item any day of the week.
     
  15. danlaw777

    danlaw777 Well-Known Member This Topic's Starter

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    wow.....JUST got the replacement.......it LOOKS brand new.....straight outta the box, its like i JUST got it on july 15th.....smooth, powerful....not a single mark on it.
     
  16. Steven58

    Steven58 Reformed PH VIP Member

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    Great story! I'm glad I have insurance and extended warranty! :D
     
  17. Xclusive

    Xclusive Well-Known Member

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    Refurbished devices have any electronic part that is broken will be replaced and also a new case will be installed...
     
  18. danlaw777

    danlaw777 Well-Known Member This Topic's Starter

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    2010-09-14_22-08-28_506.jpg

    the perpetrator......

    it still worked, but was scraping my fingers
     
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  19. Xclusive

    Xclusive Well-Known Member

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    ouch!!! hurts to look at that pic...
     
  20. fuzio1963

    fuzio1963 Well-Known Member

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  21. Steven58

    Steven58 Reformed PH VIP Member

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    good to use to scrape the dead skin off your feet! ;)
     

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