I'm trying to use Kies to update my Galaxy S but it's saying I got the latest, last time Kies gave me an update it was 2.3.3. I sent samsung an e-mail and they just said I should be able to update to 2.3.5 now either through Kies or update on the phone itself - but it's not giving my any update! What can I do? Samsungs crappy support system won't let me reply but only create a new support issue which will take forever to answer and I'll probably just get same useless answer. I have not done anything out of the ordinary to the phone. It has not been to a workshop or repair. I think I did a hard reset to get 2.3.3 working properly after Kies update a long time ago, but that's it. Please advise.