IMAP Email account disappears every couple of days.Support


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  1. dandroid11

    dandroid11 Well-Known Member This Topic's Starter

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    I have an issue with my IMAP account, it disappears totally from the phone every couple of days.
    I have to reconfigure it from scratch.

    My Exchange Email account is fine all the time.

    I have seen several posts with this issue on the S3 all over the web but there isnt any one that has a solution.

    Hopefully it gets solved quicker than the "Email Stuck in Outbox" issue thats been with 4.0.3 for over 6 months.

    Google dont seem to be in any hurry to issue updates. There should be core updates independent of the provider for these types of issues.
     

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  2. dandroid11

    dandroid11 Well-Known Member This Topic's Starter

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    Sorted....
     
  3. mlc56

    mlc56 New Member

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    How? I have the same issue - 2 x Exchange accounts work OK but the 1 x IMAP account disappears every couple of days or so.
     
  4. ThatSteve

    ThatSteve New Member

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    I have exactly the same problem, exchange server works just fine, Imap disappears every couple of days...
    Hope I found a solution for this quickly!

    Steve
     
  5. m00rb

    m00rb Member

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    How was this sorted? Other people have this issue.

    Dear god, who just writes "sorted" after having a problem?
     
  6. sidge

    sidge New Member

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    Same here, just started losing my 2 IMAP accounts, exchange is fine, something updated and don't know what it messed up....

    very annoying..
     
  7. JoeSammamish

    JoeSammamish New Member

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    I have the same issue. I did two on on-line chats with Samsung. The first time the suggestion was just a reboot - remove and reinstall the battery. The second time we tried a factory reset. I had to completely reinstall all of my apps and still no joy. As others report, my exchange account persists but my IMAP accounts disappear within several hours.
     

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