Help IMAP emails deleted on phone not deleted on server

[sydbloke]

Hi,

I have an IMAP email account setup on my S3, when I delete emails on the phone they reappear on the next sync. I've done lots of searching on the net for possible solutions including:

- delete and recreate the mail account - done, doesn't make any difference
- set the account as 'premium' - that setting is not available in any screens when adding an email account on the S3

So I'm at a bit of a loss as to what the problem is. I've read some threads which say it's an ICS issue but it can't be ICS as I have an Acer Iconia Tab A501 running ICS and the emails deleted on the tab are deleted on the server, so it must be an S3 email client issue.

Anyone have the issue and found a fix yet?

Thanks,

Paul.

 

[blsvwb]

I'm having the same issue. Just got my S3 last week and trying to get my work email set up. Whenever I delete a message on my phone and then the phone checks for new mail the deleted messages just come back. I'll keep digging and let you know if i find anything, Please do the same! Good Luck..

 

[Mar]

I haven't set up an IMAP email so this could be wrong but in the settings for the exchange and pop email there is an option to tick "Delete mail from server" Maybe check if that is checked.

 

[sydbloke]

I haven't set up an IMAP email so this could be wrong but in the settings for the exchange and pop email there is an option to tick "Delete mail from server" Maybe check if that is checked.

No option for that with IMAP from what I can see

 

[blsvwb]

yeah, noticed that on the pop3/exchange settings. Just got fed up and downloaded K-9 mail. It works fine with my work email but my exchange account from school doens't want to work with that. Don't really care too much. Biggest compalint about K-9 is the aesthetic. It just looks ugly and not very user friendly. Any other options?

 

[blsvwb]

and no...no options for "delete from server" on the native app's imap setup.

 

[SavageDem]

I was running POP3 - as I had forever - but finally got on my horse and switched everything over to IMAP last night. And now I - and my wife - are having the exact same problem. My Thunderbird client on PC works fine, but both S3s re-populate the deleted emails. I also think it's a stock email client problem. Very irritating. It syncs right if you delete the email off the server from *another* client, but it will not do it from the phone.

 

[rory_haynie]

I got S3 Imap to a personal site and Imap to yahoo both keep deleted emails and they come back on synch. hella annoying.

 

[ivanh3]

This is also happening on my S4. I have deleted and re-set up the account. Using IMAP, the deleted emails repopulate with the next sync. I had to go back to K9 which is alright, but I was hoping to just be able to use the stock Samsung email client.

 

[stevetuk]

Also experiencing this issue with stock mail app on samsung galaxy s4.

imap account, used to work fine but now won't delete from server despite deleting on phone so on next sync/refresh the emails reappear.

I cant use k9 mail or solmail etc because they dont support Exchange properly and I want to use one app for all email accounts including my imap home email and my exchange work email.

any ideas?

 

[alexela]

Hey, getting same thing on htc one x on cyanogenmod 10.2.
Deleting from phone and getting them back on server.
Drives me crazy!
Searching for solution.
Going to write on google help forum.