IMAP Undelete and Folder IssuesSupport


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  1. mikegb

    mikegb Member This Topic's Starter

    Joined:
    May 1, 2010
    Messages:
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    Have an IMAP account I've configured through Mail and it is working reasonably well. I have two issues I was hoping for help on.

    First off, how do you undelete? When I delete an e-mail, it doesn't seem to be moved to the Trash folder. In fact, it's not in any folder. Is there any way to get it back?

    Also, if I go to "Switch folder" I see:

    Inbox
    Sent
    Drafts
    Outbox
    INBOX.Drafts
    INBOX.Junk
    INBOX.Sent
    INBOX.Trash

    Why are there duplicate folders? Also, if I click on "Switch folder" again, I often see different results. For example, this time I see:

    Inbox
    Trash
    Drafts
    Outbox
    INBOX.Drafts
    INBOX.Junk
    INBOX.Sent
    INBOX.Trash

    (Notice that Sent and Trash switched)

    If I go to Outlook to see my IMAP account I see:

    Inbox
    |--Drafts
    |--Sent
    |--Trash

    Why aren't they showing the same folders?

    Thank you!
     

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