Incoming Texts


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  1. scatterd

    scatterd Active Member This Topic's Starter

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    I'm having issues texting. I can send the messages just fine, but I'm not receiving any. I've tried changing my settings (to manual update and back to auto) and that didn't work. I tried restarting my phone, and nothing. Is this one of those take-it-into-Sprint-and-watch-them-pretend-they-know-what-they're-doing situations?
     

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  2. stimulatedboredom

    stimulatedboredom Active Member

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    I'm having the same issue. Have been able to text out, but not receive. Assuming this is a Sprint issue, but not sure if they are aware of the problem.

    Would be interested if anyone knows something, as I plan to call them later today, but know that they will just walk me through the usual 'update settings' etc motions.
     
  3. agpatel

    agpatel Member

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    My issue is if phone been idle for a bit I will get text about 10 min after it being sent or when i click on messages when i unlock phone. After that I get test instantly, even if I put it back to sleep I will get them fast. But, if it stays idle for bit then i get large delay in receiving them.

    Tried the tips, clear cashe for browser, soft reset, ext. Dont feel like adding another app just to fix it but may have to if it becomes a issue..hoping the new update will fix it whenever it comes out.
     
  4. Visionikz03

    Visionikz03 Well-Known Member

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    r u using the stock app or one from the market?
     
  5. agpatel

    agpatel Member

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  6. rasa

    rasa Member

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    I've had this problem recently as well. Rooted phone, stock messaging app. A few times, I've picked up the phone and unlocked it, and received messages that were sent earlier but I wasn't notified of. Sometimes I just don't get any texts at all. Sometimes shutting it off/on seems to work, but texts sent while I wasn't receiving never come through. I'll be able to send fine, but not receive. Annoying! I've taken to texting myself from time to time to make sure it's working, heh.
     
  7. agpatel

    agpatel Member

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    I have been using yahoo messenger to send myself a text from time to time as well.
     
  8. scatterd

    scatterd Active Member This Topic's Starter

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    Stock.

    It's really annoying because that's my primary form of communication and I haven't gotten any texts from any one in the past 48 hours...
     
  9. kdh77

    kdh77 Active Member

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    I've been having the same issue, but I'm using Handcent
     
  10. socodef

    socodef Well-Known Member

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    Had this problem quite a bit. Not sure what the exact fix is, but one that works for me, Go to Settings->About Phone->System Updates->Update PRL & Update System Profile. Then I usually restart my phone and texts work again. BUT, I never receive any that were sent to me before doing that. Sprint says that they keep any texts sent to you for 72 hours and they keep sending, but I've never gotten any. I usually do this a couple times a week just too make sure that I'm getting my texts.
     
  11. scatterd

    scatterd Active Member This Topic's Starter

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    I found the solution! Apparently, this is just another random issue they've been having with the Hero. You actually need to call up Sprint and make sure your MSID is correct. All it takes is punching in the pretty code they have and putting in the correct MSID again. Then, after a restart, all is well :)
     
  12. Godfather13

    Godfather13 Well-Known Member

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    Im having same issue. I can send texts but as of yesterday I cant receive any.
     
  13. V425

    V425 Well-Known Member

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    I think you can also stop receiving texts if your internal memory gets too low, so if you have a bunch of apps that could be the problem
     
  14. agpatel

    agpatel Member

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    Clearing out the browser cache has really helped kill the delay to only a min or two 95% of the time and ~5 min the rest of the 5%.
     
  15. swoid

    swoid Active Member

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    i had this problem back in Oct'09. not rooted, using stock app. exchanged phones and not fixed. with the 3rd sprint rep, we did something similar to socodef (poster#10) and all was good.
    my conspiracy theory is that these text, vm, and pic texting issues are a problem with sprint's data software interfacing with the androids. and like toyota, they don't know what the fix is. the software guru's i'm sure are trying to fix it, but the problem is that it's not repeatable except on a phone that has issues. and it seems that percentage is still small.
    boy, i miss my "dumb phone" that had zero texting problems...
     
  16. Madeline410

    Madeline410 Member

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    I had the same issue. I was using Handcent so I uninstalled and it didn't fix it. The people at the Sprint store couldn't figure it out so they replaced my phone. This one seems ok, but I started having problems finding service and they had me wipe my phone - again. Pretty sick of that!
     
  17. tazcollins

    tazcollins Well-Known Member

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    I've had mine since the first of January. No texting problems, no root, no text apps. TC
     
  18. dwayne

    dwayne Member

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    this happens to me pretty regularly
     
  19. releko10

    releko10 New Member

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    I was having the same problem too, and after talking to a Sprint tech rep, his only solution was to do a hard reset. That worked for about two days, and then my texts stopped coming again. Did a soft reset, and that worked for again, about a day or two, so I had resorted to just trying to remember to reboot my phone once a day to make sure my texts were coming. (Not the best solution, since I only ever remembered to reboot when I realized I hadn't received any texts in a while, and then it was too late) I tried what socodef suggested:

    Updated PRL and Profile about two wks ago. Texts are coming as normal and haven't had any problems since. :)
     

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