I'm new to the forum and did a search but couldn't find any info. My phone came in a week ago with the free 2gb sd card. I put it into my phone when I first turned it on but just now got around to trying to do anything with it. I went into settings/sd card & phone storage and under the sd card section it says unavailable under both total space and available space. I thought you could format a sd card from the incredible but maybe i was wrong. Don't know too much about the subject. Any help would be appreciated. Thanks.