Incredible issue: Please please helpSupport


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  1. Rockville

    Rockville New Member This Topic's Starter

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    I got no replies yesterday and I'm stuck. I don't know what to do.

    Ever since V-Cast, my computer won't read the sd card on my HTC Incredible as a disk drive, so the only way I can transfer files, e.g. photos, is by removing the card. When I connect the phone, the computer knows I've plugged in a device, but nothing shows up in the list of drives. In Settings on the Incredible I do have disk drive selected.

    What kills me is that this used to work fine but since V-Cast it doesn't. When I connected to the USB, the V-Cast window popped up. There was no way I could just use the phone's SD card as a disk drive. I didn't want V-Cast so I read on the forums how to defeat it, but that didn't help. Now I don't get the pop-up, but I still can't read the card as a disk, or at all for that matter, although the phone uses it fine.

    I know I could take the card out and copy files, but I don't want to have to do just to transfer photos.

    Please does anyone know how to solve this?

    P.S. In the past I had rotten luck with Verizon support. They gave me wrong advice and couldn't fix constant (every couple of minutes) rebooting that went on for weeks, making the phone useless. In the end they had to replace the phone.

    Can anyone help with the disk drive issue?
     

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  2. iowabowtech

    iowabowtech root@android:/ #

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    Make sure you have USB debugging enabled. If that's good, is your internal memory showing up as a drive but not the SD card? Should see a drive for both. Worst case, if you have a USB card reader or perhaps even another phone, see if you can get your PC to recognize it that way, then move all the contents off the card and onto the PC, then format the card and replace files. Perhaps then it will recognize it.

    If all that fails, I'd say you're due for a new card.
     
  3. The_Law2

    The_Law2 Well-Known Member

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    I would suggest not replacing whatever V-Cast files might be messing things up, though.
     
  4. Rockville

    Rockville New Member This Topic's Starter

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    Thank you iowabowtech and The_Law2.

    I "unmounted" the SD card and removed it and was able to read it using a card reader. So I copied my photos that way. Pretty clumsy though. The surprising thing is that when I shut down the phone and put the card back in, I was able to read it as a disk drive from the phone. Go figure.

    The V-Cast files are still there, which I would expect since I only disabled V-Cast autoplay. If I still had been unable to read the card, I would have tried deleting V-Cast with the phone's delete option and if that didn't work, manually on my computer. Honestly, I was afraid to remove them because I don't know what other stuff they might be doing.
     

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