Hi everyone, the android guy keeps telling me not to be shy as I search the community for answers. So this is my first post. I usually find the solution here but I am going around in circles with my latest issue. So here I am and I could use some assistance. For some unknown reason, my Incredible has stopped syncing with Outlook 2003 this week. It goes through the motions but no sync both ways. I do not want to use Gmail for calendar and contacts. I bought the phone because of it's ability to sync with Outlook. Previous I was a loyal Palm user for years, but was disappointed with their newest phones so bought the Incredible. I recently had the battery changed (free from Verizon) after the update because the phone would not hold a charge and would get hot. Got everything up and running again and sync worked fine. Now it's not syncing again and I can't fix it this time. I am very frustrated. Palm gave me good support. HTC has been so disappointing. I need this phone to work and stop wasting my time! Thanks for letting me vent. Thanks for any ideas, and even better, solutions! As long as you don't tell me to root - I'm not as smart as you guys!