Charged my new Inc last night for 7 hours and woke up this morning with a fully charged phone ready to go. I spent several hours today checking out all the neat features of the phone until I got an alert saying I only had 15% of my battery left and needed to charge it. The phone has now been charging for over 4 hours and when I unplugged the charger I got another alert saying I had less than 8% left. I checked and the charger is plugged in to the wall and to the phone. What could be wrong? Any advice? I've already called VZW support and they had me remove the battery, check for any damage, but nothing else. I'm very disappointed after waiting all this time for my Inc and already having a problem. But I know I'll love it if I can ever get it up and running again.