My Incred is on an infinite loop on all the startup screens. Just keeps saying droid and then the HTC brilliant screen and such over and over. This is the 2nd time it happened to me. First was replaced at no cost to me though some inconvenience. Problem is I have some pics/vids on the phone memory that I would like to grab before returning the phone again. Can anybody think of a way I could accomplish this? Would a verizon tech be any help? Just a few vids of my son that I would prefer to keep. Nothing life changing. I plugged the phone into the computer and looked for the drives on 'my computer'. They were listed but empty. I guess the phone keeps rebooting before they can be populated with stuff. Any shot of me getting a DX in replacement? Love my Dinc but have screen (size) envy.