internal memory questionSupport


  1. Brubakewn4

    Brubakewn4 New Member

    Hello, I have what may be a silly question. I got my new Samsung Galaxy Reverb for Virgin Mobile the other day. I really like the phone. My question is this. In the specs it said the phone had a 4 G internal memory. So, when I click on the settings and go to storage it says Device Memory at the top. Then where it says total space it says 2.05 GB. So why does it not say 4 GB? I got the phone from the VM site over black friday for the $99. Like I said I really like it and I really dont probably even need 4 G but did I get scammed? Or am I looking in the wrong place? Any help would be appreciated.. thanks!! Beth

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  2. annebrooks64

    annebrooks64 Well-Known Member

    The phone will have a 4g internal memory but system and pre installed apps use space out of that.
  3. Brubakewn4

    Brubakewn4 New Member

    It still seems like where it says total space it would say 4.0 even if some of it is used up already by the main system.
  4. ExtremeNerd

    ExtremeNerd Well-Known Member

    4GB is the advertised space. First, you have to convert it to usable gb, which brings it to about 3.8 or so. When they advertise GB, it is usually as 4000 MB. Remember, 1GB = 1024 mb, so off the top, your space is already smaller.

    After that, the manufacturer needs to partition off storage for the ROM and System Apps. That can take up a LOT of memory. By the time it gets to you, you have 2.05 GB available to you for storage. If it said 4GB, that wouldn't be true.
  5. whs37

    whs37 Well-Known Member

  6. Brubakewn4

    Brubakewn4 New Member

    It will be plenty of memory for me. It is expandable to 64 G with a memory card as well. I just found it funny how its listed in the phone. Still dont really understand but I like the phone and I am going to keep it. Thank you for all of the replies. :D Beth

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  7. jerofld

    jerofld Fixing stuff is not easy VIP Member

    It has to do with the way the internal memory is partitioned. When 4GB is partitioned, some space is lost to the partitioning info. Then there is a system partition that houses the system files. These two details will not reflect in the "Total Space" you have. The phone does have 4 GB, but you are only given access to 2 GB of it, so it just shows you the space you actually have to use, for simplicity's sake. If the system files were included, some people might think that their device is cluttered upon reception and try to clear out system files, which they can't.

    Hope this helps :)
  8. Brubakewn4

    Brubakewn4 New Member

    Thank you yes it does help. I love my new phone either way and if I run out of space I will get a bigger sd card... so I am good!!! Thank you!!!

    Beth
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