Internet browser keeps "stopping unexpectedly".Support


  1. redss

    redss Member

    Whenever I start my internet browser on my EVO 3D (gingerbread 2.3.4), I get a message: "Internet has stopped unexpectedly. Would you like to tell HTC?"

    I see similar messages for many such applications like: "The application Google Services Framework (process com.google.android.apps.gapps) has stopped unexpectedly. Please try again."

    What can I do to troubleshoot the problem?

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    moved you to the evo 3d section.
  3. wake69

    wake69 Well-Known Member

    menu - settings - applications - manage apps- all apps - find internet and clear cache, if that doesnt work, clear data
    marctronixx and SolApathy like this.
  4. redss

    redss Member

    Tried that. Cleared cache, data, & even pulled battery & did cold boot. Something bad is going on, probably due to an app I installed. I want to figure out how to fix this without having to do full factory restore. Because it is likely to happen again.
    marctronixx likes this.
  5. marctronixx

    marctronixx Moderator Moderator

    well next step is to remove apps one by one starting with the last one that was either installed or updated.
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