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Internet browser keeps "stopping unexpectedly".Support


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  1. redss

    redss Member This Topic's Starter

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    Whenever I start my internet browser on my EVO 3D (gingerbread 2.3.4), I get a message: "Internet has stopped unexpectedly. Would you like to tell HTC?"

    I see similar messages for many such applications like: "The application Google Services Framework (process com.google.android.apps.gapps) has stopped unexpectedly. Please try again."

    What can I do to troubleshoot the problem?
     

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

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    moved you to the evo 3d section.
     
  3. wake69

    wake69 Well-Known Member

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    menu - settings - applications - manage apps- all apps - find internet and clear cache, if that doesnt work, clear data
     
    marctronixx and SolApathy like this.
  4. redss

    redss Member This Topic's Starter

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    Tried that. Cleared cache, data, & even pulled battery & did cold boot. Something bad is going on, probably due to an app I installed. I want to figure out how to fix this without having to do full factory restore. Because it is likely to happen again.
     
    marctronixx likes this.
  5. marctronixx

    marctronixx Moderator Moderator

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    well next step is to remove apps one by one starting with the last one that was either installed or updated.
     

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