Support Internet Not Working :(

Discussion in 'Android Devices' started by Jaybaby_13, Jan 10, 2013.

  1. Jaybaby_13

    Jaybaby_13 Member
    5

    Jan 10, 2013
    8
    0
    5
    My internet isn't working on my samsung galaxy s3, I have signal I don't know what else could be the problem.

    Please help ?

    I have T-Mobile and I have tried re-starting my phone numerous of times..
     

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  2. Pookeysgirl

    Pookeysgirl Well-Known Member
    53

    Aug 28, 2012
    177
    57
    53
    Canada
    Have you tried restarting the phone? I've had this happen numerous times and a restart has always worked for me.
     
  3. valorian

    valorian Well-Known Member
    183

    Feb 15, 2011
    1,947
    499
    183
    Male
    Northern Illinois
    What carrier are you with? Have you tried rebooting the phone? Do you get Internet access if you connect to WiFi?

    Give us as much information as possible about any step you've already tried. This will better help us help you.
     
  4. quickaudi

    quickaudi Well-Known Member
    Contributor
    173

    Jul 15, 2010
    3,063
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    TN
    did you hit the Mobile Data toggle that is in your navigation bar?
     
  5. Jaybaby_13

    Jaybaby_13 Member
    5

    Jan 10, 2013
    8
    0
    5
    I have T-Mobile. & if I connect to Wi-Fi, it does work.
     
  6. Jaybaby_13

    Jaybaby_13 Member
    5

    Jan 10, 2013
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    No I don't think so?
     
  7. Shotgun84

    Shotgun84 Well-Known Member
    313

    May 30, 2011
    5,322
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    Whatever he said.
    Cambridgeshire, England
    Welcome to the forum jaybaby.

    Are your access point names correct in settings, more settings, mobile networks, access point names?
     
  8. quickaudi

    quickaudi Well-Known Member
    Contributor
    173

    Jul 15, 2010
    3,063
    408
    173
    TN
    can you confirm that mobile data is currently checked? (active)
     

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