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Internet Not Working :(Support

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  1. Jaybaby_13

    Jaybaby_13 Member

    My internet isn't working on my samsung galaxy s3, I have signal I don't know what else could be the problem.

    Please help ?

    I have T-Mobile and I have tried re-starting my phone numerous of times..

  2. Pookeysgirl

    Pookeysgirl Well-Known Member

    Have you tried restarting the phone? I've had this happen numerous times and a restart has always worked for me.
  3. valorian

    valorian Well-Known Member

    What carrier are you with? Have you tried rebooting the phone? Do you get Internet access if you connect to WiFi?

    Give us as much information as possible about any step you've already tried. This will better help us help you.
  4. quickaudi

    quickaudi Well-Known Member Contributor

    did you hit the Mobile Data toggle that is in your navigation bar?
  5. Jaybaby_13

    Jaybaby_13 Member

    I have T-Mobile. & if I connect to Wi-Fi, it does work.
  6. Jaybaby_13

    Jaybaby_13 Member

    No I don't think so?
  7. Shotgun84

    Shotgun84 Well-Known Member

    Welcome to the forum jaybaby.

    Are your access point names correct in settings, more settings, mobile networks, access point names?
  8. quickaudi

    quickaudi Well-Known Member Contributor

    can you confirm that mobile data is currently checked? (active)

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