HORRIBLE problems with internet connection (not wi-fi). It either won't connect, or I'll be online surfing and it will just stop worrking. For example, I listen to a lot of audio books and it will just shut off because all of a sudden I won't have service even though I haven't moved. Both the phone service and the internet service go from full bar to no bar back to full bar about 6 or seven times in the matter of 30 seconds. It says 3G with two arrows in green, then back to nothing. Any suggestions or support or should I just take a hammer to it?