Internet Stops workingSupport


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  1. LcsEvo

    LcsEvo Well-Known Member This Topic's Starter

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    Hi i have a evo that i had since launch day at 6am in the morning. Done all the updates and am unrooted. Today all of a sudden i can not go into market then i notice i can not do anything with internet. But my 3g has 3 bars. Did a battery pull still nothing turned mobile network on and off still does not work. Any suggestions?
     

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  2. sitlet

    sitlet Banned

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    Have you tried wifi just to see if that works? FYI, the market has been having problems the last week or so, but if you cant get internet either, that sounds like a problem with the phone. Go to menu-settings-update, and update your profile. If that doesnt work, call sprint, they can "refresh" your phones connection to the network.
     
  3. kast107

    kast107 Active Member

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    There is a thread on xda with a few users (myself included) who are having the same problems. Network connectivity is spotty at best, but mostly on google apps such as the market, gtalk, gmail, etc.

    I've tried clearing cache, rebooting, battery pulls, etc. I even called Sprint and they suggested a factory reset. I have read about a few people who have done that, and now they are stuck with no apps and no access to the market.

    I hope Sprint can find the problem and fix it soon. I just wonder if it is limited to Sprint Evo users?
     
  4. myxmastrmike

    myxmastrmike Member

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    link to that xda thread? Im keeping my eye on a few threads cuz im having this problem too
     
  5. LcsEvo

    LcsEvo Well-Known Member This Topic's Starter

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    Yea i tried the battery pull and everything. It worked for like 20 seconds when i turned off mobile network then cut it back on but then stops again. UGH SPRINT/HTC GET IT TOGETHER!!!. O well still can use other stuff but i miss my market. Also does same thing for appbrain. Which also sucks. BTW i like donuts.
     
  6. myxmastrmike

    myxmastrmike Member

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    market is loading for me now... give it a try
     
  7. Mr. Ed

    Mr. Ed Well-Known Member

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    major network issue for me over the past 5 days. 3g and 4g. everything works fine over wifi at the house.

    then...totally separate issue....google servers have had random issues (gmail and market) for about 3 weeks now
     
  8. Mr. Ed

    Mr. Ed Well-Known Member

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  9. LcsEvo

    LcsEvo Well-Known Member This Topic's Starter

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    certain places i do get better 3g but not for long. Wifi works perfectly. Havent tried 4g yet. Will keep updated.
     
  10. Mr. Ed

    Mr. Ed Well-Known Member

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    very widespread now ...I wonder if we can get someone to consolidate all of these threads
     
  11. baudler

    baudler New Member

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    I really wish I would have cheked the site first...

    Same problems here. I spent the AM on the phone with Sprint and then they had me call the 4G support number. No one knew anything about these Android / Google / 3G/4G outages. Yes, the reset my phone which is such a pain. They told me I had to go to a Sprint repair center.

    The first lady I talk to cuts me off and says she knows exactly what it is. She said it is the Evo and a few other Android phones that have some random issues with anything google related. She said Sprint doesn't know exactly what the problem is, so they won't publicize an open ticket or anything. So even the support people on the phone are clueless. She tells me to cross my fingers and wait it out, maybe it will fix itself in a few days.

    I am pretty ticked off. Wasted my AM and reset my phone only for this lady to know what's up right away. Pretty disappointed in Sprint not telling support people anything.

    So I guess we all just need to wait it out?!?!?!!?
     

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