Invalid Password Problem?General


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  1. deputylynch

    deputylynch New Member This Topic's Starter

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    I have had this same problem happen twice to me on 2 different phones on 2 different Verizon accounts!

    The password screen locks and when it asks for the user name and password it states invalid user name / password!

    Is this a known problem since when I called and talked to both Verizon and HTC the only thing they could tell me was to do a hard reset and they weren't aware of this problem??

    Please help since a hard reset is a major pain!!

    Thanks,
    Dave
    dlynchjr@yahoo.com
     

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  2. eurotrash323

    eurotrash323 Well-Known Member

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    If your talking about your google user/pass I had the same problem after I (fine I'll admit it) locked myself out of my phone one morning. Too early and too little coffee to be messing with the lockscreen.
    I kept getting invalid password as well and had to take my phone in to VW for them to do a hard reset. The volume phone end reset wouldn't work for me.
    They couldn't tell me why it wouldn't recognize my name and pass though.....it did after the reset.
     

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