Wow. I wouldn't have registered to post any of that info, since it is wrong. I've owned many ios devices over the years, even put some of my own tweaks on Cydia, but you really need to do your own research and stop reading propaganda sites like AppleInsider or MacRumors. Your Rolex analogy was the tip off, by the way. 1. Realize that the hardware in the iPhone is made by companies like Samsung, LG and Sharp. Just because many Android manufacturers choose to use lighter polycarbonate material, does not mean the hardware is crap. By your logic, a Chevy Corvette would be a crap car. 2. iTunes/App Store and security: Between the App Store and Google play, which one had the most recent large scale Malware infection? Between the iPhone and any Android phone, which one can view the permissions of the app before installation. Now, I have spent thousands of dollars on itunes and the app store and in the last 5 years, my account was hacked twice! Luckily, I check my bank info regularly and stopped the thiefs before the got very far. You know how easy it has been for people to call Apple and get a persons account info changed, so I can control it? Do a Google search and see. Apple is not this pristine perfect little world people think it is. I don't post this to argue with you or belittle you, I simply want you to research this info yourself, instead of regurgitating Apple propoganda. I do agree with you about Apple's Customer Service and telling the less tech inclined people to go Apple. I mean, the iPhone is literally a dumpphone that can surf the web and video chat. It's perfect for your 90 year old grandma.