iPhone not recieving mms from IncredibleSupport


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  1. snowboardingpezo

    snowboardingpezo Member This Topic's Starter

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    I have been having troubles sending picture messages (mms) to people's phones. After some work, i have narrowed it down to only having problems sending mms to iPhone's.

    Does anyone else have this problem?

    I talked to technical support and they told me it was on at&t's side as it shows in the verizon system that it was sent.

    Let me know what you guys have seen...

    Thanks
     

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  2. DMP84

    DMP84 Active Member

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    Make sure the picture has a caption then your buddies will get their photos on their iphone.
     
  3. snowboardingpezo

    snowboardingpezo Member This Topic's Starter

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    tried this... didn't work

    any other ideas?
     
  4. izzy35

    izzy35 Well-Known Member

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    Sorry it didn't work. I had been dealing with this for a few days and it was a HUGE annoyance! It has to do with the size of the photo that Att restricts, or something along those lines. The Incredible takes a 8mp photo, and yes i know it automatically shrinks it, but something still causes it to not work.

    Make sure you add the caption because this solved my days of FRUSTRATION and I now am able to successfully send 100% of the time. I know u said it didn't work but try it again and see what happens. Also try taking a smaller photo, which to me is dumb but worth a try.
     

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