I converted over to the Hero back in January after having Windows Mobile phones forever. My first was the PPC6700 at Verizon, then I switched over to the Mogul with Sprint, then the Touch, then the Touch Pro, then Touch Pro2, then the Hero and now the EVO 4G. I am as happy as I've ever been with a phone...by far. The thing just works for me. I haven't restarted it since I got it Friday morning and it's still running like the moment I first started it up (even though I've installed over 75 apps during that time frame).