Is it ok to contact users who purchased your app?


  1. behrapps

    behrapps Member

    This may seem like an odd question but is there a way to contact people who have purchased your app and if so is that ok with the rules of the market? I am a new developer and have only written a few apps so far and this is only my second paid app. I put it on the market this weekend and had 7 people download the app and now it only shows 1 active install on the statistics so I take that to mean that the other 6 have uninstalled it but they didn't cancel the purchase or email me with any errors or give any bad reviews. I am worried that maybe there is a bug or I am missing something with my testing of the app for a certain type of device. Here is the app on the market.

    https://market.android.com/details?id=com.behrapps.going.distance&feature=search_result

    I know it has only been two days and it is possible they just didn't like the app and I would expect a uninstall for free apps right away but would have thought if they paid for an app they would have given it more time than a day to try before uninstalling. I just want to make sure there isn't something wrong with my app and get allot of bad reviews before I can fix it.

    I would appreciate any advice from more experienced developers on what you would do in this situation or if this is normal and I am just worrying about nothing.

    Thanks

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