Support Is it possible to disable the optical trackball??

Discussion in 'Android Devices' started by stroemgaard, May 23, 2010.

  1. stroemgaard

    stroemgaard New Member
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    May 23, 2010
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    Dear all

    I have used my HTC desire for a month now and I am very pleased with this ultimate android phone.

    I have only one issue with the phone/system though. The optical trackball is hyper sensitive. Whenever I use the phone ouside and the sun is shining, then the track ball activates due to the light and the phone/system uses the input to always scroll to the right. This is pretty annoying because this means that I cannot use the phone outside. Resently I also discovered that a small lamp next to my couch can activate the trackball as well.

    Does anyone know if its possible to disable the optical trackball or am I the only one who has this problem?

    If so then maybe it's a hardware error and I will try to return the phone.
    As a temporarily solution I have placed a sticker on top of the track ball.

    Best regards Stroemgaard
     

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  2. Yenzehn

    Yenzehn Well-Known Member
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    Mar 1, 2010
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    Okay, that sounds really strange - I have never had this happen to me even on a very sunny day.

    I cannot find a way to this on a software basis, but couldn't you just block sunlight into the trackball by covering it with something?

    A bit of a clumsy solution, and I do think that this sounds like a bug you should get checked out.
     
  3. czechplastik

    czechplastik Well-Known Member
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    Apr 25, 2010
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    Belfast, Northern Ireland
    Yeh this is very weird. Mine is fine in sunlight and played with a few lamps there....nothing.

    I agree with yenzehn, something is not right there.
     
  4. tomq

    tomq Well-Known Member
    16

    just tried a bulb, led, uv and laser and nothing. not sure what to say
     
  5. matttye

    matttye Well-Known Member
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    Apr 26, 2010
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    Senior Legal Secretary
    Lincoln, England
    I was using mine yesterday in 29 degree heat (very hot for England!!) and it was fine... the trackpad is very sensitive but only to touch.

    Sounds like yours might be faulty, I'd look into getting it swapped.
     
  6. runamonk

    runamonk Well-Known Member
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    Apr 14, 2010
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    Male
    Put a piece of tape over it.
     
  7. Jake27

    Jake27 New Member
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    Aug 21, 2010
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    I've been getting this same problem as well, it happens to me about 3 times a week and it's very annoying, it scrolls right once every one or two seconds and I can't use the phone while it's happening.
     
  8. SUroot

    SUroot Well-Known Member
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    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Erm, the thing is, if your digitiser dies (the screen over the AMOLED screen that interprets the touch input), your phone will be useless until you replace it. How would you turn the trackpad back on? At least with the trackpad on, you could navigate the phone a little and use its basic functions.
     
  9. bozzer

    bozzer Active Member
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    Jun 25, 2010
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    Try a black dry wipe marker dabbed a few times in there. If you have any problems it can just be wiped away.
     
    Europa76 likes this.
  10. Europa76

    Europa76 Active Member
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    Jun 8, 2010
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    ...

    I had exactly the same problem on my Desire Z and I took your advice and so far so good. I used a black permanent marker and covered the trackball with a thin transparent tape. Thanks!
     
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