I have a Samsung Moment, and have for about a week. I have to get to a Sprint service center to do the 2.1 upgrade (because my Windows 7 computer doesn't recognize my phone!) but in the meantime I am weighing my options since I am still in the 30-day window. Here is what I like about my moment: Keyboard (basically the entire reason I went with it in the first place) android market all the "smart" features Here is what I DON'T like (and hope the upgrade will fix but if it doesn't might make me switch): battery life (It is down to 80% within 1/2 hour of unplugging it off the charger after all night charging. Today it was at 15% with moderate use by 2:00. It is still going but gets to 15 very quickly) It doesn't play well with my computer as noted above It is heavy It gets very hot sometimes when I am using it, particularly while browsing The camera doesn't have zoom (although it does in 2.1 and I could always buy a different software, so this is not a make or break). Sooo.... my question is, are these things BETTER on the Hero? How is the battery life, generally? Does it sync with Windows 7? Are there other quirks on the Hero I should know about besides the ones I mentioned (i.e. would I be trading in one set of issues for another)? And the big one for me is the touch keyboard. How hard is it to use/get used to? I tried it in the store and found it to be extremely hard to use. I am not a texter. I use my keyboard for inputting information, for writing and responding to emails and for posting on message boards. For those purposes I have found the Moment to be great and I am afraid of the lack of keyboard on the Hero. That said, it is a nice looking phone, a lot lighter and more stylish. Thoughts??