I have read a lot of reviews and forums about the Desire Z and I am very close to decide on buying it as my first smart phone (going from traditional 'dumb phones'). I need this phone for work, so I am very dependent on the phone capablilities of the unit. But, I am excited about getting started with my smart phone experience even though my (work) life does not depend on it I have no previous experience with Android or with smart phones, so I have a few questions I hope you can help me with. Q1: My downtown office is on the ground floor, facing the court yard, in an old building with thick walls. I have had a couple of phones that I had to take back because the GSM unit was too weak to get adequate reception there. Therefore, I need a phone with a GSM unit that is a little above average or better. Compared to other phones you have used, would you say that the Desire Z gets better or worse reception in tricky spots? Q2: I have downloaded the Desire Z user manual and it seems like there is a lot of focus on integration with Facebook and GMail. I do not have time to clutter my day with Facebook distractions and I will be using a regular email server, so I do not need/want to use GMail. Can these be disabled/uninstalled or will I have to navigate around these unwanted features on a daily basis? Q3: I do not use an MS Exchange Server, I do not use MS Outlook and, as mentioned, I will not be using GMail address/calendar functionality unless I really have to. I found MyPhoneExplorer recommended in a forum and it seems to meet my needs for managing contacts and calendar. However, MS Exchange, MS Outlook, and GMail seem to be heavily promoted as an important part of Android functionality. Will my work with the phone in any way be handicapped by not using these services or will I have the freedom to do without? Q4: On an average month I have 20-30 contacts going in/out of my contact list. In addition, my contact list also contains a lot of address info for bars, restaurants, and other venues. On my 'dumb phones' these have been in separate groups, but still put a heavy load on the contact database (in terms of speed). I need to have these in my contact list, so I can give my clients the right address or reserve table for them when needed, but they are not frequently used compared to contact information of clients and friends. Is it possible to separate these into two repositories or use two contact/dialer applications (even if the 'venue list' cannot be synced with my PC it would be nice to have them separated)? Q5: I write a lot of non-English SMS, so I imagine I will need the software keyboard for a lot of the accented letters that are not part of the English alphabet. Is it possible to configure your own keyboard map for the software or hardware keyboards (to combine special Scandinavian and Central European letters in one keyboard 'profile')? Thanks for your good answers on the Android Forums. You have already answered a lot of the questions I had and I hope you can help me out with the last ones as well.