Is this useful information for rebooting issue?General


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  1. gripweed

    gripweed Well-Known Member This Topic's Starter

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    So I got my incredible about 40 days ago. I live in Cleveland, OH. We have spotty reception at our house, and it has always affected our phones, so a year ago we bought a network extender. Now it's my understanding that the incredible, for some reason, only acknowledges the network extender when in a call, not on stand by, so my stand by signal is still going to be low.

    My dad got an incredible about 2 weeks after I got mine. He lives back in PA in a smaller town. The town has good reception though and we've never had issues with signal strength there.

    So I stopped drove home to visit him today and I looked at his phone information to see this....

    [​IMG]


    219 hours or roughly 9 days. I can't break 24 hours out here. Since I left my house today and drove the 3 hours home, hung out at home all day, then the 3 hours back, it hasn't rebooted at all. Probably will tonight sometime.

    We then went into the Network part to look at the signal strength and his phone was saying -80dBm and mine was at -60dBm and the phones were under a foot away from each other.

    He's going to drive out tomorrow where he knows there is no signal and sit there for a while and see if the phone reboots. If it does....it has to be a signal strength problem, no? His phone, that never reboots, suddenly reboots with no signal, I think that'll confirm that. I don't know if it's been confirmed such a way before, but I thought I'd show you how his phone has been running for 9 days and how he had such a better signal than mine (even though mine showed full bars and his showed 2, but I know that was an issue discussed before too).
     

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  2. Mandrew

    Mandrew Well-Known Member

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    I have great signal at home and see no reboots. At school indoors with poor coverage, the phone does reboot. Also, I was in an "extended network" area with horrible signal all yesterday and the phone would not stay on for more than 15 minutes. Signal is definitely a factor in this.
     
  3. Steven58

    Steven58 Reformed PH VIP Member

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    I think there's a rom update to help with this (please God), coming out soon.
     
  4. jaymf

    jaymf Well-Known Member

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    Does anyone else's up time not get affected by the "random" rebooting? I've seen my phone reboot right in front of me, but when I check the up time, it's listed as if it never rebooted. In fact my phone rebooted an hour ago and my up time is currently 21 hours. The only way I know of a reboot is the location warning comes up again.
     
  5. drdoom

    drdoom Well-Known Member

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    Mine has rebooted twice in the past 3 days. I live in an area with a poor signal. I recently took a full day trip to Charlotte which has great coverage and had no problems. It definitely has to be related to signal problems since it is either inside my pocket or by my computer when it reboots.
     
  6. dmiller2007

    dmiller2007 Well-Known Member

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    Mine has been rebooting at least 3 times a day lately. I have very poor service in my area, usually above 100 db, but have only been having this problem recently. I've also been getting much poorer reception the last few days for some reason. Struggling to even get 1x a lot.
     
  7. davieboynj

    davieboynj Member

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    I'm in a bad reception area both at work and home, and my phone spontaneously reboots at least once a day. never thought they were related...
     
  8. TPR300C

    TPR300C Well-Known Member

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    I agree that the random reboots have something to do with the cell towers not connecting properly to the phone. At my house I have not experienced any issues but there is the intersection close to my house where I go often to different restaurants. Each time I am at one of those restaurants my phone will continue to reboot. Once I leave that intersection my phone does not reboot at all. It only happens there. My GF's bb storm will work just fine there with no issues.
     
  9. woop

    woop novacane (OFWGKTA) VIP Member

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    Luckily everywhere I go has pretty good signal, so I haven't experienced any rebooting issues at all.
     
  10. ncsustash

    ncsustash Well-Known Member

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    My phone reboots constantly (every 15 mins or so). I don't think it is just a signal issue as it does it in all different kinds of locations. It doesn't do it when I am using it or touching it. It only does it when it is just sitting on the desk or on the car seat. I am sending it back and getting another one sent to me on Tuesday. This will be the third phone.
     
  11. dan409

    dan409 Well-Known Member

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    If you go into: menu/settings/about phone/battery/batteryuse----open battery use and check to see how long your phone has operated without a signal. May be very handy for those wondering if the rebooting is being caused by lack of a signal. This will show you in % how long the phone has operated without a signal. It will also show you the awake time.
     
  12. gripweed

    gripweed Well-Known Member This Topic's Starter

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    I don't understand?

    I got Cell Standby at 33% and Phone Idle at 32%.

    Then Android System at 3% and Screebl at 32%.

    That's all it shows.
     
  13. gripweed

    gripweed Well-Known Member This Topic's Starter

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    Here's an update....my dad took his wonder phone to a spot with no signal. He even kept watching the network thing where it shows the dbm and it was saying no network, for 20 minutes he sat there, not a single reboot.

    He's now at 240 some hours straight.
     

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