is your top loose?Support


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  1. RevWillie

    RevWillie Well-Known Member This Topic's Starter

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    after a couple of days with my G1, I noticed that the display part seems abnormally loose. when closed, the top can move at least 2mm away and back from the keyboard part in the direction perpendicular to the display plane.

    It's probably fine, but I'm just worried about my new toy.
     

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  2. mish147

    mish147 Well-Known Member

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    yes i have noticed that too, and because it is loose mine squeaks like crazy. not to sure what to do
     
  3. dkaufman1

    dkaufman1 Well-Known Member

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    I returned my black g1 do to the incredible amount of squeaks and am going to get a brown/white one as there have been no reported issues. Many people have had the squeaks and complained.
     
  4. RevWillie

    RevWillie Well-Known Member This Topic's Starter

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    Ok, my top got looser this week and started to squeak a little. It's really annoying to feel the screen give under my thumb when swiping or 'click and drag' -ing. I'm thinking about going to a Tmobile store today. I want to buy my wife a BB flip for Christmas, so maybe they will be extra nice?
     
  5. Cryptic79

    Cryptic79 VIP Member VIP Member

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    No, but go to New Orleans during Mardi Gras and there will be plenty of loose tops!

    Oops! That' not what you're talking about. :p

    Mine is just fine. I'm actually surprised it hasn't loosened up a bit.
     
  6. RevWillie

    RevWillie Well-Known Member This Topic's Starter

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    Well, someone got my joke...

    I showed my G1 to a rep at the Tmo store and he thought I had cause for an exchange. However, since mine was preordered, he couldn't exchange at the store. At least he let me play with his BB flip. I almost bought a flip for my wife, but they were out of the red ones. I think he appreciated me letting another prospective G1 owner play with my G1. It's not like the old days with live demo phones. Those dummy phones suck big time. So, I called 611 this evening at his suggestion. I got some mixed messages, but 60 minutes into the call, I was able to find out that Tmo will ship me a replacement phone. I pay for ground shipping, then return my squeaky phone with a prepaid label. It's the same procedure I used a couple of years back for a SE T610 that had issues.

    This is not pretty much the kind of customer support I've had from Tmo since they were VoiceStream in 2002. :cool:
     
  7. STORM3333

    STORM3333 Well-Known Member

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    lmaooooo mine is okay as well but i really hate i put this invisible shield on it! Now it's the ugliest thing ever but no squeaking thank goodness!
     
  8. gogita502

    gogita502 Active Member

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    wow you paid for your replacement phone shipping?

    i jsut asked a for a replacement phone yesterday! and got it today. they told me they would give me free 3 day ups shipping. and unsuspectingly got it today! i was soo happy but i hope they honor the free shipping!
     
  9. RevWillie

    RevWillie Well-Known Member This Topic's Starter

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    yeah. my 14 days was up, though. was yours? I only had to pony up ten bucks. The replacement came today and its so nice to not have the squeaks. You know what else is nice? I typed in my gmail account info and all my contacts synched automatically. That's exactly why android is the shiznit.
     
  10. sajj

    sajj Active Member

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    dang i have a brown one and my screen is being unresponsive! read my post :X
     
  11. Pwei

    Pwei Member

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    I just got my G1 on thursday and I realized my phone started to squeak yesterday. Damn it! I've been waiting for a long time now I have to return it to get another one... It isn't that severe though. I only have squeaks when I push from the top left corner and it has a little play (1-2mm) from the bottom left corner. When it is opened, it has no play at all and no squeaks. Is that the kind of squeaks you guys have?
     
  12. RevWillie

    RevWillie Well-Known Member This Topic's Starter

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    Mine started out like that but got worse within a couple of days. It got so bad that I couldn't hold it up to my ear to talk without it squeaking in my ear.
     
  13. Pwei

    Pwei Member

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    My phone is beginning to do that now, squeaking when I hold up to my ear. I will try to contact store where I got it from and see if I can get an exhange.
     

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