Support Issue with attaching new Google account to my Hero, unable to back-up SMS (or anything)

Discussion in 'Android Devices' started by benparsons, Jun 23, 2010.

  1. benparsons

    benparsons Member
    15

    Jun 23, 2010
    24
    0
    15
    UK
    Hi all,

    Similar questions have been posted before (1, 2, 3), but with no resolution, so I thought I'd post a more specific query if that's ok...

    I changed my main Google/gmail account recently, and decided to update my Hero, but having cleared the data from Google Apps (in Manage Applications) I now can't connect my new account due to the problems described here and here.

    I'm pretty much resigned to doing a factory reset (annoying though), but is there any way I can back up SMS messages? Some data I can extract from the sdcard, but I can't install anything to back-up SMS as I'm unable to install anything from the market.

    So if anyone has any info on either of these issues I'd be really grateful - I'd either like to avoid having to do a reset, or find some way of backing-up without having access to the market.

    thanks in advance,
    Ben.
     

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  2. NewToAndroid6969

    5

    Jul 20, 2010
    5
    0
    5
    Car Sales
    Bristol
    I have same problem but would like to backup the Apps not the SMS and I can't install anything from the market either.
     
  3. benparsons

    benparsons Member
    15

    Jun 23, 2010
    24
    0
    15
    UK
    I just did a factory reset - but not without sweeping the web trying to find a solution.
    People on this forum were especially helpful as you can see.
     
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