I bought this tablet yesterday. First of all, I love it! Secondly, I have an issue. I noticed that it was downloading a firmware update (I believe it was the JB update). After while, I checked the progress and it was at 69%. I looked again several minutes later and it was still at 69%. I changed the settings to always stay connected to the network when the device goes into sleep mode and it was still stuck at 69%. I may have done a stupid thing and restart the machine. The thought process was that the update would restart and just go from there. Unfortunately, that is not what happened. I went to Settings > About Tablet > System Update, but it kep either saying the server was busy or no update available at this time. I went to the ASUS Support site and downloaded the update, but it did not give instructions as to how to install it. Would any of you folks know or have experienced a similar issue? Thanks for any help!