Issues With Text Messages


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  1. nsguy1350

    nsguy1350 Member This Topic's Starter

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    Hello everyone, I'm a new user here. I recently got the LG Connect 4G (my first smartphone) about two weeks ago. I like the phone, besides a few issues that I need to resolve. The issue I am asking about here is the text messaging service. I searched the MetroPCS forums and did not see a thread on it, to my surprise.

    Often, I receive texts much later than when they are sent to me (on the order of several hours sometimes.) I can tell this because on a couple of occasions, I actually asked the person if they had just sent the message, and they replied that they had hours ago. Also, sometimes, I will receive groups of text messages at the same time, and if multiple people text me, I will receive all of their text messages at the same time (so it is independent of the sender.)

    If that wasn't clear, here is an example, using three people.

    Person A sends me a text at 5:00, Person B sends me one at 5:22, and Person C sends me three text messages at 5:47. Maybe at 9:17 I will receive five new messages (one from A and B, three from C).

    A bad aspect of receiving text messages late is that some will go through as normal and others will be delayed, and conversation can become unintelligible with messages coming out of order and hours past due.

    I also get "double" or even higher-order (triple, can't say I've gotten quad or higher) text messages; I will receive a text, then later receive the same text again. This might be after receiving texts after the double text was sent: I might receive message A, then later receive B and C, then get A again. In fact, yesterday was the worst I've seen when I received 14 messages at the same time, and about 11-12 of them were consecutive "double" texts from one person. Not only is this annoying, it can disrupt the flow of conversation (I might be at a loss of understanding for a period of time and if I look back on the conversation it confuses things.)

    Another issue is that texts longer than a certain threshold (I am guessing the SMS 160 character limit) get broken up and I don't always receive the entire portion. A message may be long enough to be broken up into three parts and I will only receive one, with the other two coming in potentially hours later. This is incredibly frustrating; the other person might think I have ignored what they said in the later portions, messages get mixed up, I lose information that might be important, etc. This works both ways, too. My long texts that convert to MMS will be cut up, delayed, only partially received until hours later, come in the wrong order, etc.

    I finally got a phone (and I wanted it to be a smartphone, I did my research and I heard LG Connect 4G was best at this point, although that might change with the Galaxy S3 and Lightray... whatever...) and I had to get it on MetroPCS (dad was already on Metro and did not want to switch.) Now I'm getting bad text message service and it is thoroughly disappointing. Is there anything I can do to fix this? Oh, by the way, I'm on the $40 plan too.
     

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  2. aaronmy

    aaronmy Well-Known Member

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    I don't think so I usually get this when i have bad reception and I have a bad reception in my house so this happens to me a lot just know that you aren't alone lol... I think this might also be a metro problem but idk
     
  3. THE W

    THE W Well-Known Member

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    sounds like a signal issue to me which is a metro thing and not a connect thing.

    i believe the cutoff is 160 characters. after that the text is sent as an MMS and you need to be connected to the internet to send those.
     
  4. mike28

    mike28 Well-Known Member

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    I think so too I wonder how volte will handle mms
     
  5. hYpHyPuRpLe

    hYpHyPuRpLe Well-Known Member

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    This happens to me. It used to happen so frequently but if you have good reception then you'll receive them when they sent them. I personally use Kik to talk to all my friends now, it's way better. The issue still happens but just not as frequent. I guess all you can do is be at a place where you have good reception,
     
  6. awesomeofsauce

    awesomeofsauce Banned

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    What is your signal level?

    Sent from my Samsung Admire Running P.U.T.U 2.2
     
  7. DaGreat

    DaGreat New Member

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    Hello I'm having problems with my cell phone I have the ZTE phone when I receive my messages I'm receiving them wrong meaning like it's combined with someone else messages - my friend will text me something like(hey what's up are you going to play baseball today) but will receive something like - (Hey are you playing basketball today the basement is full of rabits) and whe we screen shoot our messages two complete different things why is that
     
  8. Papamalo

    Papamalo Well-Known Member

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    I have this problem and noticed something.
    messages will fail to deliver, and then if I am on a phone call for over 50 seconds, suddenly that ALL come in at once. |(My theory is that once a phone connection is made, they (the message in cyberspace) can find your phone, or some other uneducated wild guess like that)

    I live in the middle of a large city, (Berkeley downtown) never had this issue before, and am super unhappy about it.
     
  9. MyUsernameRox

    MyUsernameRox Well-Known Member

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    At first, I saw LG Connect and I thought someone had bumped a thread from 2012.

    Anyway, I get a great signal where I live, and I still have issues with text messages.
     
  10. Noah W

    Noah W New Member

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    I am also having issues with my text, calling Metro Pcs customer service hasn't helped at all.
     
  11. MonteK73

    MonteK73 Well-Known Member

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    As am I, kind of annoying!!!! Receiving same text multiple times etc, I deleted cache etc etc and it continues to happen....ughhhh!
     
  12. MyUsernameRox

    MyUsernameRox Well-Known Member

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    I wonder if clearing cache AND data would work.
     
  13. MonteK73

    MonteK73 Well-Known Member

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    I tried that also, it didn't help much.
     
  14. tube517

    tube517 Well-Known Member Contributor

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    Make sure Auto date and time is checked in settings under "Date and Time". Not a sure fire 100% solution but it sometimes helps. I have had Android phones for 6 years and been on this and several other android forums and this issue comes up all the time. Every carrier. Different phones.

    This thread may help:
    http://androidforums.com/threads/text-messages-appear-out-of-order.38543/
     
    Last edited: Jan 19, 2016
    #14

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