Just done a factory resetSupport


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  1. forza2020

    forza2020 Well-Known Member This Topic's Starter

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    To try and sort the constant reboot problem I had. That's fixed now. However I'm surprised that all the music and stuff that was on my internal SD card is still there. I thought it went back to the state it was in when I purchased the phone.. Is this normal? Or did it not work?
    Lost all my apps that I'd downloaded.
     

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  2. andy-roid

    andy-roid Well-Known Member

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    if you have lost all your apps it looks like its worked
     
  3. forza2020

    forza2020 Well-Known Member This Topic's Starter

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    I guess so. Still surprised that it didn't wipe the internal SD card of all the added stuff.
     
  4. goyal.sanchit

    goyal.sanchit Well-Known Member

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    Even I have done a factory reset today and I can assure you that all the apps get deleted and settings etc are restored to default but files on internal memory are saved.

    Though even I was bit surprised to find that but if you read carefully while doing a factory reset it mentions that all your settings etc will be deleted but files on internal memory card and current software version wont be deleted.
     

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