Just dropped my phone and cracked my screen.Support


Last Updated: 2013-01-09 03:15:47
  1. MiXoLoGiSt

    MiXoLoGiSt Well-Known Member

    Because of this thread and many others I have seen I returned my Note 2. With the size of the phone I know i would drop it at some point and there seem to be very few cases (other than monsters like the Otterbox, which would just make this phone too big for me) that will actually protect the phone when it comes to drops. I was going to buy the Samsung case along with the Extra battery + dock but I read that someone had that case on it and still cracked the screen from a 1 1/2 foot drop.

    I can still go and re-buy the phone again if I feel I miss it too much but considering I upgraded a different line to the iPhone 5 just about a month ago and spent the $100 on Apple Care+ for it, I would have had an iPhone 5 that is fully covered against drops and everything just sitting in a drawer doing nothing. If I kept the note that would have been another upgrade used about a month apart from the iPhone upgrade, $300 more cash spent and another $10 a month for the Best Buy insurance. I also would have spent about another $100 on accessories for the Note 2 had i kept it. That's another $640 and an upgrade spent just to have the Note 2.

    With all that being said though, I absolutely loved the Note 2 and I think in most cases it is FAR better than the iPhone 5. I enjoyed the phone and I just wish it was a little more durable than it is. If I had not already got the iPhone 5 and Apple Care+ I would still own the Note 2 and just paid the $170 or so that best buy charges for their insurance if you buy the full 2 years up front.

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  2. ne0lyfeism

    ne0lyfeism Well-Known Member

    Otterbox is not for everyone. I for one detest covering my phone in something that ugly and bulky.
  3. almath

    almath Well-Known Member

    I'm saddened! :(
  4. MiXoLoGiSt

    MiXoLoGiSt Well-Known Member

    Don't worry Alma I will still come visit lol.
  5. lcneed

    lcneed Well-Known Member

    You know before I bought the phone, I had been watching different drop tests on youtube on the International Note II version. The screen seems to hold up pretty well in all the tests. You know how the US carriers were customizing the Note II and saving money by not including the earphones... I wonder would they took out the Gorilla Glass 2 option and gone for cheaper glass?? Anything is possible right?
  6. ScandaLeX

    ScandaLeX Wasn't Me Guide

    Not all US carriers skimped their customers.
    Left came with Sprint Note 2. Right came with Sprint E4GT.


    [​IMG]
  7. ScandaLeX

    ScandaLeX Wasn't Me Guide

    I'm not. I'm glad Mix made the best decision for Mix.
  8. chasers

    chasers Well-Known Member

    From what I've read on macrumors the i5 glass isn't as durable as the Note 2. Too many complaints there and AC+ does cover almost everything except theft and loss but some genius bar employees give you a song and a dance before giving you a replacement others are lenient. There's also the 'scuff gate' thing going on w the i5 it's crazy. Only reason I'm not upgrading to the i5 is that there's no flavor in iOS anymore and I switched to Apple for storage space, smoothness of ios, integration, and better apps. Now android has made a complete overhaul I'm sold on the Note. I can handle the size, glass sensitivity as long as my insurance is good I can always replace it. I'm excited I can customize again, changing my wallpaper every other day and rearranging my apps on my iPhone is not customization. Not even close. I hope you enjoy the i5
  9. Caloy

    Caloy Well-Known Member

    Update: I never knew it will arrive this fast.

    [​IMG]

    Sent using the SGN2
  10. NeuDroid

    NeuDroid Well-Known Member

    Dang, you get to do another unboxing. It's almost worth having a phone get damaged just to get that high of unboxing the new toy. Almost worth it.
  11. chasers

    chasers Well-Known Member

    I can't stand to see your post anymore lol inner jealous side :(. Congrats that shipping was expedite. Good to know they have sent a new phone. Enjoy and tell your cement floor to play nice this time.
    Caloy likes this.
  12. Caloy

    Caloy Well-Known Member

    Thanks chasers,
    Now I'm wondering what to return. Instructions say device. Does that include the battery, headphones, and charger? Or just the phone itself?

    Here's a couple of pictures on my second unboxing.

    If I'm only required to return just the phone, I'll have the batteries! :D
    [​IMG]

    Yes this one also comes with headphones, I'll probably use my Bluetooth device over this one.
    [​IMG]

    Sent using the SGN2
  13. chasers

    chasers Well-Known Member


    Just the phone. I've done a couple of returns and all they wanted was the phone. I kept everything else and was not billed.
  14. Caloy

    Caloy Well-Known Member

    That's great! Now I have 3 batteries.

    Oh yeah, I was so concentrated on the replacement, that I haven't noticed my 5th case came in the mail with my replacement phone. :D

    [​IMG]

    P.S. ugh! Waiting for my gallery to download all my Facebook is passing me off! I can't even hit the menu while it loads. :banghead:
    Sent using the SGN2
  15. almath

    almath Well-Known Member

    Now you are set, Enjoy! Nice tree btw :D
  16. ScandaLeX

    ScandaLeX Wasn't Me Guide

    Another unboxing....this time leave the PHONE IN THE CASE!!!!!!!

    If your case is as tight as mine, you don't even have to put the battery cover back on.
    There's a Rearth case review here on AF and instead of putting the battery door on, they snatched it off.
    The case is just that tight and not having the door on makes swapping batteries THAT much faster.
    I haven't seen my battery door since I saw that review.

    If your case doesn't fit snug, then use the door so the battery does't come loose.
  17. chasers

    chasers Well-Known Member

    I'm assuming the case door has the NFC chip built in, right?
  18. ScandaLeX

    ScandaLeX Wasn't Me Guide

    Asurion ships quick. When I filed for my fam member they got their phone the next day.
  19. Caloy

    Caloy Well-Known Member

    Yeah there's an NFC chip on battery door. Fell asleep on the couch during setup. Anyway one final photo before I ship the phone back.

    [​IMG]

    Sent from my SGN 10.1
  20. Caloy

    Caloy Well-Known Member

    Posting with my new phone. One thing I notice is that I'm not roaming anymore. I remember my old N2 wasn't roaming for the first 2 weeks then all of a sudden I couldn't get a signal or roaming. I'll update if this happens again after 2 weeks or if I stay roaming earlier.

    Anyway I have to go. I'm very late for work... lol

    Sent from my SPH-L900 using Tapatalk 2
  21. Phases

    Phases Community Manager Administrator

    Glad you're good to go :)

    Sent from my SCH-I605 using AndroidForums.com mobile app
  22. ScandaLeX

    ScandaLeX Wasn't Me Guide

    Yes it does. I'm not using NFC right now but when I get around to it I'll put the battery door back on.
    No one around me has a phone I can bump to share stuff. :p


    Did anyone notice how close to the edge of the laptop Cal's ^^ phones are sitting......?
    I'm not gonna say it......I'm not gonna say it.
  23. MISS DIVA

    MISS DIVA Well-Known Member

    Now you take care of your " precious";)
  24. chasers

    chasers Well-Known Member

    Keep us posted with that...i'll keep an eye on it also when mine come today. I'm beyond excited!

    Alright now gotta find another to bump with. There's 6 S3's in my immediate family so soon as my phone come today i'm getting my bump on :D.
  25. Caloy

    Caloy Well-Known Member

    Currently here at discount tire to replace my tires. Still lost at the stock arrangement. Will be configuring it the way I had it once I get home.

    Sent from my SPH-L900 using Tapatalk 2

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