Just got a Droid X - NOT ROOTED - Won't Boot Past Logo


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  1. elanning

    elanning Active Member This Topic's Starter

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    Greetings,

    I picked up a brand new Droid X, turned it on, got it all setup, and it downloaded my apps that I used to have on my old Droid. Then I rebooted it after all the apps were installed and updated, and now it will not move past the Motorola logo screen.

    Searching around the internet I have found others that ran into this issue, but they were always rooting their phones. I also am not able to boot into recovery mode.

    I have not rooted it, attempted to root it, or done anything other than as described above.

    Is there anything I can do? Or do I have to just head back to Best Buy and demand a replacement unit?

    Thanks, and Happy Thanksgiving to any and all.
     

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  2. elanning

    elanning Active Member This Topic's Starter

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    ***UPDATE*** It seems that the phone may boot after all but just only shows the Motorola logo screen... I tried calling myself from another phone and my Droid X started ringing...but the screen still only shows the Motorola logo on the black background....?
     
  3. sitlet

    sitlet Banned

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    If you just got it, take it back to verizon. They will help you fix it, or just give you a new one.
     
  4. elanning

    elanning Active Member This Topic's Starter

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    Got it at Best Buy, will head there today and hopefully get a new unit.
     
  5. tom108

    tom108 Well-Known Member

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    try a factory reset from the recovery screen.

    1. Turn the phone off.

    2. Hold the Power and Home buttons down for about 5 seconds.

    3. A screen with an exclamation will appear. Tap the Search key.

    4. Scroll down to factory reset using the Volume Down button.

    5. Confirm the selection.

    6. Select Yes — delete all user data then tap OK.

    The Droid X will then complete the hard reset.
     
  6. Airmaxx23

    Airmaxx23 Well-Known Member

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    Did you install Launcher Pro or ADW?
     
  7. meckert15834

    meckert15834 Well-Known Member

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    my first DX did the same thing, call verizon or go back to best buy and they will send you a new one.
     
  8. Mattamue

    Mattamue New Member

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    I had the same problem. Not rooted, could not hard reset and it would only display the Motorola M icon when I pressed power. It acted odd in showing the M too. Eventually the button lights and the screen would dim and turn off even though I continued to hold down the power button. As if was only registering a click of the power button.

    Taking the battery out and putting it back in fixed it for me. Phone booted up fine once I put the battery in and powered up again.
     
  9. JustinD2473

    JustinD2473 Well-Known Member

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    just keep pulling the battery ... eventually it will boot up

    then root the phone and upgrade to the 2.3.230 leak OS....this OS fixes the stuck at M logo bug.
     

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