Hey all, long time lurker, first post here. Hoping to shed some light on the preorder status. I am not eligible for my NE2 until Sept 30th this year, but I can take advantage of the annual upgrade policy. I signed up for the email notification about the Incredible from VZW last week or so and received it end of last week. This afternoon I decided to pull the trigger and order my FIRST smart phone. Opened the VZW email which took me to the preorder page. Entered my account info and began then process. I was able to upgrade my line (primary on a family share), added the txt messaging plan as well as data and talk plan, a case and charger. Had everything billed to my account. What I wanted to let everyone know was that this whole process took forever! I've been on the laptop for over 45 minutes waiting for each step of the order process to go through. VZW website must be bombarded from everyone and their brother. So, if you decide to go this route be aware it will take some time but in the end the order will go through. I'll keep everyone updated about confirmation and shipment as I get them fro VZW. Hope this helps. TIFWIW.