I have a friend making the upgrade form the original Incredible to the Rezound, but shes losing her unlimited data. I made the switch via Amazon wireless and kept my unlimited data. That was quite awhile ago though. (Unlimited Email & Web For Smartphones $29.99 / month) Does she have the option to be 'grandfathered in' and keep her unlimited? I suggested calling Verizon, don't even bother with the cust service, go right to a manager or the retentions dept. if she had to.