Keyboard and Internet problem

[Rach2109]

Seems like ever since I got my update I can't get the keyboard to come up when I go on the internet. It works everywhere else just not when on the internet. Anyone else have this problem? Is there anything I can do to fix it?

Thanks!

 

[abs276]

i was having this problem when i had the default zoom set to "close", but when i put it back to normal, my keyboard was working again.

 

[gingerbee]

i was having this problem when i had the default zoom set to "close", but when i put it back to normal, my keyboard was working again.

i have this same problem where the keyboard works everywhere but the internet...i did reset the zoom to 'far' and all was good. now i woke up this morning and it doesn't work again! i tried adjusting the zoom again but it didn't solve the problem.

the thing is, i have just finished setting up my phone from a hard reset and i'm sure that's what verizon will tell me to do

i am using the stock keyboard and i don't have that many apps besides adv task killer, handcent and shopsavvy.

is anyone else experiencing this

 

[Podivin]

If you have ATK automatically killing apps, turn that off to see if it makes any difference. I've seen several anomalous things reported here that turned out to be a task killer being a bit to 'enthusiastic' about doing it's job.

 

[gingerbee]

i don't have it running automatically but i do obsessively hit the button to kill apps

it does have an 'exclude' list,but i am checking to see what to exclude and i would assume that it would not kill anything on the system list but then again....
i'm not really a tech head so any suggestions what to put on the list?

 

[gingerbee]

just looking again at this exclude list and i'm not sure how i put apps on that list, i'm not seeing that option. anyone know if this is possible?

edit: i see now how to add some apps to this list, but i can't add any apps from the 'all apps' tab

 

[Podivin]

Try this. Turn your phone on and off (complete power off, not just sleep). Keep your fingers away from the task killer and try using the keyboard in various apps. If it works in all of the places that it's supposed to, then it might be time to rethink the task killer use.

 

[gingerbee]

Keep your fingers away from the task killer

lol, for sure in the future! i just did a battery pull and the keyboard comes up everywhere but the internet still. is there a way to reinstall the htc keyboard?

 

[Podivin]

Short of a factory reset, I'm not aware of a way to reinstall the HTC keyboard.
Now for the silly question - you're aware that the keyboard doesn't just 'come up' in Internet. You have to first press either the navigation bar or the search button - right?
I'm SURE you know that, but I figured I had to ask...
What are you doing to try and make the keyboard come up? Have you tried both pressing the navigation bar and pressing the search button?

 

[gingerbee]

yes, i was tapping the nav bar. that's what was weird was that it worked for a couple days then stopped. then i adjusted the zoom and it worked then the next day it didn't.

i went back to verizon today and they were stumped (no surprise) so they gave me a new phone. going to chill on the app killer this time around....