I have a very slight but annoying issue with my sliding keyboard. About one-fourth of the time, the "p" key does not register when I press it. It is the only key I have a problem with. I've only had the phone for a little over a month. Do you think it's a hardware or software issue? Any ideas as to how I could get it fixed without a hard reset or replacing the phone, if possible? Worth taking to Verizon? Thanks!