Support kies 3 data restore problem

Discussion in 'Android Devices' started by sammiller, Mar 20, 2014.

  1. sammiller

    sammiller Active Member
    16

    Jan 10, 2014
    37
    1
    16
    Australia
    i saved my note 3 data on kies 3 before i take my note 3 to Samsung service centre to get repaired now i got it back i want to know why wen i go to restore my note 3 on kies 3 i can not see appliance or messages to restore i see everything else but wen i plug in my mums note 3 i can see all the backups my mums note 3 if samsung upgraded my firmware can it stop me from getting some of my data i backup
     

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  2. sammiller

    sammiller Active Member
    16

    Jan 10, 2014
    37
    1
    16
    Australia
    can someone help me out please
     
  3. ScandaLeX

    ScandaLeX Wasn't Me
    223

    May 4, 2010
    3,828
    933
    223
    Female
    PhiLLy
    I'm so sorry I'm not able to provide any real assistance. I don't use Kies so I wouldn't know what to tell you.
     

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