kies has errors on startup


  1. hello,
    i have galaxy s2 (android 4.1.2)
    on my pc i have winXP sp3 and on the other computer i have win7 32bit.
    the problem on both computer that after kies installation, i get error and i can't open kies.
    tried to re-install, reset, upgrate kies ver.
    how can i solve it?
    is there other way to backup my phone to my computer/s?

    thanks
    Yael

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