Support LG Optimus Elite 3G loss

Discussion in 'Android Devices' started by jude012, Feb 8, 2013.

  1. jude012

    jude012 New Member
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    Feb 8, 2013
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    I've had my phone for about 6 months now. It has worked great, except I would occasionally lose 3G temporarily, but could get it back by turning Airplane mode on and off. I realized this week I've lost it competely, and nothing seems to restore it now. I didn't notice it was gone for a while, because I use WIFI a lot at home and at work.

    I called VM, & they promised to have tech support get back to me in 2-3 days, but it's been 3 days & no call. Anyone else out there had problems with this?
     

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  2. kduke66

    kduke66 Member
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    Aug 29, 2011
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    There is a nation wide 3g service outage going on right now.. Its suppose to be fixed by the end of the day.. and its been going all month long for a lot of customers. Mine just started about a week ago.. Had to do with updates on their end, the accounts department update, and something with the actual antenna they use. (I'm assuming, moving from a rented tower to a sprint tower)
     
  3. snorge

    snorge Well-Known Member
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    Nov 20, 2009
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    how many times have they told you it would be fixed by the end of the day?
     
  4. kduke66

    kduke66 Member
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    Aug 29, 2011
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    More than I'd like to count.. 3 times so far.. Their facebook page is so much fun to read.
     
  5. giantpune

    giantpune Well-Known Member
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    Jun 13, 2012
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    I've got an open ticket from over a month ago. They don't know how to fix the issue, so I'm stuck in a similar "call back in 3 days and check back with us" loop.
     
  6. Ken C

    Ken C Well-Known Member
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    Feb 23, 2011
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    Male
    freelance home maintenance contractor
    land of sun and sand (florida)
    That's because the people on these forums know more about our devices than the reps do.:rolleyes:
     
  7. DaveM6

    DaveM6 Well-Known Member
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    Feb 22, 2013
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    I'd believe its tower outages..... but when my Optimus slider is flying at constant 3g speed, 6 inches from my 2g elite.... there's a problem lol
     
    jamoosh likes this.

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