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Lock button issuesSupport


  1. thew0nderfish

    thew0nderfish New Member

    So about a week ago, I managed to do one of the stupidest things of my life, and I let my phone slip out of my pocket and into what was supposed to be a nice relaxing bath. I grabbed it out of the water instantly and dried it off, and it didn't appear to be worse for wear, everything still functioned as normal.

    Until today. I needed to turn off the phone and fiddle with the SIM card for reasons that aren't worth going into. When I tried to turn off the phone, I held down the lock button as normal, but nothing happened. The Turn Off/Restart/Airplane mode window wouldn't show up.

    The odd thing is that the lock button itself still works to lock/unlock the screen. But the power off screen will not show up, no matter how long I hold down the button.

    My main concern is that if the button won't work, if the phone ever turns off I won't be able to turn it back on. Normally I don't turn my phone off, I just use the one battery and charge it via USB. I'm going to try putting my phone in with a dehumidifier for an evening and see if that fixes the problem. Has anyone else had a similar problem, or offer any other ideas on what to do?

    For reference, I'm using an HTC Incredible S. I've had it for a little less than a year, so it would still be under warranty, though obviously any water damage wouldn't be covered.

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  2. irhalim84

    irhalim84 Member

    Have u try factory reset?
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