Support Lock ed out for no reason

Discussion in 'Android Devices' started by Droidboy60, Oct 26, 2010.

  1. Droidboy60

    Droidboy60 Member
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    Dec 28, 2009
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    I disabled my screen pattern in the security menu and it is still asking me for a pattern, but now my longstanding pattern is now not working. I am about to get locked out which will require a master reset that I want to avoid. Any ideas....Please help!!
     

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  2. kratos

    kratos Back on my throne!!!
    VIP Member
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    Mar 2, 2010
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    Worldwide Logistics by day,Website design by night
    Olympus, Back on the throne!!!
    I have never had to perform a master reset due to incorrect lock codes. If you enter the lock code incorrectly more than five times, there is an option that appears that will allow you to unlock your phone with the Google credentials you used to set up your phone.

    Once you have done that, try making your lock code a password instead and then enter it that way. Then remove the password lock code and see if this fixes your problem.

    BTW, are you rooted? If you are rooted, there may be something else going on that is causing this issue.

    Kratos
     

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