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Lock screen shortcutsSupport

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  1. Zola365

    Zola365 Active Member

    Just got my s4.. confused about the shortcut apps in the lock screen.

    I followed a video which said to go to lock screen in my device under settings and activate the shortcut. I don't have that option available, half the options are there from the video

    Any ideas?

  2. mrbonelly

    mrbonelly Active Member

    Upload a screen shot please and which model/carrier.
    In mine, tmobile(us) M919 all I did was: from home screen, tap menu, tap settings(at bottom), tap my device(second from left to right, at the top), tap lock screen (first option). Option #4 down the line is Shortcuts(on/off button).
  3. Darnell0216

    Darnell0216 Well-Known Member

    If you're using any lock screen security, options like that are disabled. By default, they're allowed on the Swipe Unlock only.
    Zola365 likes this.
  4. Zola365

    Zola365 Active Member

    Ah that's the problem!

    I had the pattern lock on.. is there no way to have the shortcut and keep the security?
  5. Darnell0216

    Darnell0216 Well-Known Member

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