Locked HTC ONE SSupport


  1. hotwaniraj

    hotwaniraj New Member

    Hi
    I just bought a new HTC ONE S and unfortuantely I was cheated by the shop guy he sold me a locked HTC ONE S the sim is free no issues making calls and sending text messages.
    But my data connection doesnt work, wifi is fine. But my data doesnt work. And I saw that when I restart my cell a yes optus (Australian Telecom Com.) logo shows. I think this is what is blocking my data connection.
    Can anyone suggest what to do any reset or something.

    Please help.

    Thanks

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  2. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Hello hotwaniraj, welcome to the forums.

    I've relocated your question to the HTC 1S area for consideration by others with that device. :)
  3. agentc13

    agentc13 Daleks Über Alles VIP Member

    So your phone is locked to a certain carrier, but you can use a different SIM to call/text but not use data? What carrier is it for and what SIM do you have in it?

    If I am reading it correctly, it sounds like it may be SIM unlocked, but you just need the correct APN settings to use data (and probably for MMS). It's also possible that I am misunderstanding exactly what is going on, so feel free to try to make me understand better if I don't have it straight.
  4. razvan06

    razvan06 Well-Known Member

    Dude ... that there is not "network lock", if you had a lock you could not of used : calls+messages+data.
    GO TO > your carrier website and see if you HAVE TO get some settings in order to have a data connection on THAT network !



    And BTW, don't state that you were "cheated" bc the poor did not take you for a sucker ! Look into details before saying things... < as a future reference >
  5. hotwaniraj

    hotwaniraj New Member

    Hi
    Thank you all for your replies.
    What happens is that in my phone I can make calls easily recieve and send messages calls. But when I want to use my 3G connection it doesnt work. Wi Fi at home and office works fine, but 3G seems to be blocked. I checked my settings and Data Network is on. Settings no issue but for some reason it wont connect to my 3G ( on the notification it doesnt show the 3G, H or H+ sign)
  6. agentc13

    agentc13 Daleks Über Alles VIP Member

    What SIM are you using? You will need to get the correct APN settings for that carrier and put them in your phone in order to use data/MMS.
  7. hotwaniraj

    hotwaniraj New Member

    Hi
    Am Using MTN Its a South African Carriet network. I have checked the APN settings. Its all set and it worked automatically with my Samsung s2 but then when I switched to HTC one S there I saw its not.
  8. Hadron

    Hadron Well-Known Member Contributor

    Just to be absolutely sure: the APN settings in the One S are identical to those in the S2? Because your symptoms really do sound like an APN setting problem.
  9. Liamo_210

    Liamo_210 Well-Known Member

    I would ring your carrier and make sure they haven't changed their APN settings.
    Sorry I can't be if much help as I don't no much about apns.
  10. ExtremeNerd

    ExtremeNerd Well-Known Member

    APNs are unique to each carrier. If the phone was active on a carrier other than your SIM card, the settings may need to be updated. As long as you have a SIM unlocked (Not rooted/bootloader unlocked) phone, you can insert any compatible SIM card. Bear in mind that it also must have compatible radios. This is why pentaband phones are so popular in other parts of the world.
    Link

    Make sure your active APN matches this information.
    Account Name = MTN GPRS
    IP Address = 10.199.212.2
    Port = 9201 (for WAP) or 8080 (for HTML)
    Username = web
    Password = web
    Access Point Name (APN) = web.gprs.mtnnigeria.net
    agentc13 likes this.

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