Locked out of HTC HERO I need help!!!!!Support


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  1. meaka86

    meaka86 New Member This Topic's Starter

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    Iv just updated my HTC Hero and by accident set the lock pattern as a security measure. I havent used this app for ages and couldnt remember the pattern. I tried numerous times and now its locked me out. Its askin me for my gmail address i know half of it but cant remember the random numbers at the end. Iv tried to go through the computer using my failsafe email but it looks like i never set one. Im completely screwed as i cant use my phone whatsoever. Anyone know wot to do????
     

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  2. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

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    Hello Meaka. I've put your question in the HTC Hero support area for you.
     
  3. Xyro

    Xyro 4 8 15 16 23 42 Moderator

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    If you didn't set a recovery email I'm not sure what you can do. Unless you can remember/find the email somewhere you might have to factory reset the device. (Which would include losing any paid apps, since they are tied to your gmail account).

    Did you use the gmail address to sign up for anything? Or to email anyone?
     

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