Carrier: Verizon Phone: Samsung Galaxy S3 4gLTE 32gb Model Number: SCH-I535 OS: stock My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "firstname.lastname@example.org" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password. I talked to Samsung online: they told me that Verizon had unlock codes... William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance William: As the unlock codes are provided by the carrier William: You can contact Verizon support at 1-888-466-4646. I called Verizon and they said they can do a factory reset and don't have any such "unlock codes" I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first. I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder. I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive). I right clicked and tried to import movies and photos and I couldn't do that. I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work. So yeah, I can't get into my phone. I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password? How can I fix this? Someone save me.