I've been on verizon for about 10 years and in the past 2 i got a new number and another new smartphone so i used it for a while but now its broke. I wanted to use my android, but in the past year i forgot the unlock code. I tried multiple times til the gmail option came up and i had changed my password within the past year because i got hacked and i don't remember the old password from when i originally got my android. Its not a huge loss if i have to do a factory reset but since my current phone is broke i will have no phone numbers etc. I tried reading similar threads but none of them apply to my phone